Privacy Policy

This Privacy Policy explains how Loomo Labs LLC (“Loomo Labs,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our websites or use our applications and services.

1. Information We Collect

• Basic Account Information: Username, user ID, or similar identifiers when applicable
• Usage Data: App interactions, feature usage, and performance data
• Device Information: Device type, operating system, language, and crash diagnostics
• Communications: Messages or emails you send to support

2. How We Use Information

• Operate and improve our products and services
• Maintain security and prevent abuse
• Respond to support requests
• Analyze usage trends to improve user experience

3. Sharing of Information

We do not sell personal information. We may share information with trusted service providers (such as hosting, analytics, or infrastructure providers) solely to operate and improve our services, or when required by law.

4. Data Retention

We retain information only as long as necessary to provide our services or comply with legal obligations. You may request deletion by contacting us.

5. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

6. Security

We use reasonable administrative and technical safeguards to protect information. However, no system is completely secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

Note: Text messaging originator opt-in data and consent are not shared with any third parties.